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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Moss

Patricia Moss

October 10, 2024

5  out of  5
rating by Patricia Moss
"It was a pleasure talking with Crystal, she was very informative, helpful and gave me great, detailed customer service."
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Debra Mungin

October 7, 2024

5  out of  5
rating by Debra Mungin
"The service I received from Cory was very professional and very easy process. He handled our Insurance needs very very well."
We responded:
"Debra, thank you for your wonderful review! I'm glad to hear that Cory provided you with professional service and made the process easy. We appreciate your trust in handling your insurance needs. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Allen Moore

October 7, 2024

5  out of  5
rating by Allen Moore
"Chrystall walked me through the process of adding a new vehicle quickly and was very polite and helpful."
We responded:
"Allen, thank you for your wonderful review! I'm glad Chrystall could assist you efficiently with adding your new vehicle. We appreciate your kind words about her politeness and helpfulness. If you have any further questions or need assistance, our office is here to help! - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Sandra Manley

October 2, 2024

5  out of  5
rating by Sandra Manley
"I have been a State Farm customer for a few years, and I contacted them to request a quote for Home Insurance and had the pleasure of being assisted by RASHEL GUTIERREZ who went above and beyond to help me get the product I was looking for and explaining all the benefits I would have… Thank you for your incredible customer service."
We responded:
"Sandra, thank you for your wonderful review! I'm happy to hear that Rashel provided exceptional assistance with your Home Insurance quote and thoroughly explained the benefits. We appreciate your continued trust in our services and are always here to help with any future needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Destini Jones

September 25, 2024

5  out of  5
rating by Destini Jones
"Elaina was patient and very informative. Absolutely adored her service and would recommend her 10x over :)"
We responded:
"Thank you, Destini! We're so happy you had a great experience with Elaina. Her patience and informative service are qualities we truly value. We appreciate your recommendation and look forward to assisting you with any future needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Billie Tuttle

September 25, 2024

5  out of  5
rating by Billie Tuttle
"Pure professional.........Contacted Chrystall Ferguson for some information on life insurance for my husband and my self. Chrystall listened to all my questions and concerns and provided me with details that would be fitting to our specific needs. Chrystall was a true professional, she provided me with quotes and worked with me to get my application done on the spot. Chrystall was also gracious enough to work with my husbands travel work schedule and even offered to accommodate him after her work hours if need be to get his application completed. Chrystall made this process very easy for us and I would highly suggest you contact her if you have insurance needs."
We responded:
"Billie, thank you for sharing your experience! I'm glad Chrystall was able to assist you and your husband with your life insurance needs so effectively. It's wonderful to hear that she provided detailed information, worked around your husband's travel schedule, and made the process smooth for you both. We appreciate your recommendation and are always here to help with any future insurance needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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brian smith

September 20, 2024

5  out of  5
rating by brian smith
"Chrystall was such a breath of fresh air to deal with. She made sure we got what we wanted. Would highly recommend her to anyone."
We responded:
"Thank you, Brian, for your wonderful review! I'm glad Chrystall could provide such a positive experience for you. We appreciate your recommendation and are always here to help with any future needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Carl Tuttle

September 17, 2024

5  out of  5
rating by Carl Tuttle
"Crystal was very nice and friendly. Very helpful with everything."
We responded:
"Carl, thank you for your wonderful review! I'm happy to hear that Crystal was able to assist you so effectively. We appreciate your kind words and are always here to help with any of your insurance needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Alexandra Chadwick

September 16, 2024

5  out of  5
rating by Alexandra Chadwick
"Elaina was so patient with me and answer all my questions!"
We responded:
"Alexandra, thank you for your wonderful review! I'm glad to hear that Elaina was able to assist you with patience and answer all your questions. We appreciate your feedback and are here to help with any insurance needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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neshanna bennett

September 12, 2024

5  out of  5
rating by neshanna bennett
"Corey was very helpful and understanding. The call was not about just selling product but making sure I was getting the right product to serve me and my needs."
We responded:
"Corey and our team are glad to know you had a positive experience, Neshanna. We always strive to ensure our customers get the right products for their needs. Your feedback is greatly appreciated. If you have any further questions or need assistance, feel free to reach out! - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Hope Thompson

August 29, 2024

5  out of  5
rating by Hope Thompson
"Agent Crystal was Amazing so proffessional she was very thorough and gave me the best rate to save me will always work with State Farm."
We responded:
"Hope, thank you for your wonderful review! I'm glad Crystal provided you with professional and thorough service. It's great to know she helped you find the best rate. We're always here to assist you with any future needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Christal Parker

August 22, 2024

5  out of  5
rating by Christal Parker
"Haley was very helpful and knowledgeable. She explained in detail the different coverage I could choose from. She also helped me save money by telling me about the discounts I qualify for."
We responded:
"Christal, thank you for your wonderful review! I'm glad Haley was able to assist you with your coverage options and help you find discounts. We appreciate your feedback and look forward to assisting you with any future needs. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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CeCe Baker

August 13, 2024

5  out of  5
rating by CeCe Baker
"I had an amazing experience with Corey with State Farm in Coyers. Corey customer service & personality was outstanding and he explained the products to the T. Now days that is exactly what we need and what I am looking for is EXcellent customer service. I was so pleased with the service that was provided and received. He went above/beyond to help me find the best coverage. Thank you State Farm Coyers."
We responded:
"Thank you CeCe. We value this feedback. Corey is a fantastic representative of our organization and we are VERY grateful to have him on our team. "
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Charlotte Kiser

August 1, 2024

5  out of  5
rating by Charlotte Kiser
"I have been with State Farm a long time I have always been treated with the upmost respect. Thank your your kindness always. Charlotte Kiser."
We responded:
"Hi Charlotte! I'm glad to hear that you've had such a positive experience with us over the years! Your kind words mean a lot to our team. We're always here for you whenever you need us. Thanks for being a valued part of our State Farm family! - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Jarrett Landers

July 31, 2024

5  out of  5
rating by Jarrett Landers
"Very friendly and inviting office. Best part is Corey Williams continues to be helpful and available even outside of office hours. Highly recommend."
We responded:
"Hey, Jarrett! Thanks a bunch for the awesome review. I'm so happy you found our office friendly and inviting. Corey is a fantastic part of our team, and we're glad he's been able to help you even outside of office hours. We appreciate you putting your trust in our office to help protect what matters most. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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King Blonka

July 31, 2024

5  out of  5
rating by King Blonka
"I didn’t have a life insurance policy and wasn’t familiar with the steps to take ,but Corey reassured me that it would be a easy process and wouldn’t be out of my budget to sustain the coverage. He was very helpful and kept his word and I recommend anyone who doesn’t have life insurance to choose State Farm as their provider."
We responded:
"Hey King Blonka, Thanks a lot for your awesome review! I'm really glad Corey could make the life insurance process smooth and affordable for you. It's great to know he was so helpful and kept his word. If you ever need anything else, feel free to reach out. Thanks for recommending us! - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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C. H

July 31, 2024

5  out of  5
rating by C. H
"Had an amazing experience working with Agent Corey Williams at this location. He was able to clearly articulate the different policies and help me understand what my needs are and align them with their offered products. I highly recommend reaching out to him for your insurance needs. Extremely professional, made my family and I feel at home! Exceeded my expectations."
We responded:
"Hi! Thanks a lot for your fantastic review! I'm really glad to hear that Corey was able to help you understand your insurance needs and make you feel at home. We always aim to provide professional and personalized service. If you ever need anything else, don't hesitate to reach out! - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Aalyiah Moorer

July 26, 2024

5  out of  5
rating by Aalyiah Moorer
"Thank you to Crystal for being so attentive and patient with me. She was such a great help with my insurance. If I could give 10 stars I would!"
We responded:
"Hi Aalyiah! Thanks a ton for your awesome review! I'm so happy Crystal could assist you so well with your insurance needs. Your kind words mean a lot to us. If you ever need anything else, we're here for you! - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Kaitlyn Donathan

July 25, 2024

5  out of  5
rating by Kaitlyn Donathan
"Chrystall did an AMAZING job helping me through the process of obtaining homeowners insurance and auto insurance before embarking on a HUGE move. Would 100% recommend to anyone and everyone."
We responded:
"Hey Kaitlyn! I'm so glad Chrystall could assist you with your homeowners and auto insurance during such a big move! Your recommendation means a lot to us. If you need anything else, we're here for you! - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Donnie Morton

July 16, 2024

5  out of  5
rating by Donnie Morton
"Excellent service Very helpful Went the extra mile"
We responded:
"Thank you, Donnie, for your excellent review! We are glad to hear that you found our service very helpful and that we went the extra mile for you. We are grateful for your kind words and are here for any future insurance needs you may have. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Frank Riccardi

July 16, 2024

5  out of  5
rating by Frank Riccardi
"Very pleasant experience. Reviewd my acct and found additional savings!!"
We responded:
"Thank you for sharing your positive experience, Frank! I'm glad we could review your account and find additional savings for you. We're always here to help you save money and provide excellent service. If you have any more questions or need assistance in the future, feel free to reach out to our office. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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chase roberson

July 16, 2024

5  out of  5
rating by chase roberson
"We’ve been with statefarm for awhile now, I called in today see about adding my daughter to the policy which I was dreading one of Brian’s agents Adaza deliz helped me out went through all the discounts they offer with new drivers assured me it’s not no where near cost of what I’ve been hearing very polite made process easy offered my wife & I ways to get discounts. You don’t find that to often with me being in customer service industry as well. Great experience."
We responded:
"Thank you for sharing your positive experience with our team, Chase! I'm glad Adaza provided you with excellent service and helped you navigate adding your daughter to the policy smoothly. We appreciate your kind words and are happy to have been able to assist you with finding discounts. If you have any more questions or need further assistance in the future, feel free to reach out to our office. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Sidney Childree

July 9, 2024

5  out of  5
rating by Sidney Childree
"Chrystall was so helpful and very friendly was definitely a good experience"
We responded:
"Thank you for your positive feedback, Sidney! I'm glad Chrystall was helpful and friendly during your experience with us. We appreciate your kind words and are here for any future insurance needs you may have. - Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
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Kale Ledford

June 13, 2024

5  out of  5
rating by Kale Ledford
"Great customer service. Chrystall made it a made smooth process."
We responded:
"Thank you, Kale, for your 5-star rating and recognizing Chrystall's excellent customer service! We're pleased to hear she made the process smooth for you. If you need any further assistance or have questions, feel free to reach out. Brian Brakefield - State Farm Insurance Agent, Conyers, GA"
Profile photo of Jane Loyd

Jane Loyd

June 2, 2024

5  out of  5
rating by Jane Loyd
"While looking for a new car insurance my husband and I came across State Farm. We got in contact with Corey, even though we were just looking at the time Corey was very understanding. He was incredibly knowledgeable of the service that he provided and the different discounts and deals along with them. My husband and I joked that we would choose State Farm strictly because of Corey due to his charismatic personality. He was thorough in his questioning to get us the best deal. We definitely went with State Farm in the end. The professionalism, honesty, and kindness of Corey were definitely a heavy factor in this decision making process along with the fact that State Farm’s rates are very hard to beat."
We responded:
"Jane, we are overjoyed that you and your husband had such a positive experience with Corey! We're pleased to hear that his knowledge and charisma made your decision to choose State Farm an easy one. Corey's professionalism and thoroughness truly shine through in helping you secure the best deal. Thank you for recognizing our competitive rates and Corey's exceptional service! If you ever need assistance in the future, we're here for you. - Brian Brakefield, State Farm Insurance Agent, Conyers, GA"